Every snack in the Vault is sourced directly from its country of origin — Japan, Korea, the UK, Australia, China, and beyond. We work with trusted importers to make sure what you're getting is 100% authentic, original packaging and all. No domestic dupes, no knockoffs. Ever.

Most orders are packed and dispatched within 1-2 business days. Delivery typically takes 3-7 business days depending on your location. Once your order ships, you'll receive a tracking link so you can stalk your snacks every step of the way. 📦

Yes! We offer free shipping on all orders over $75. Stock up on your favorites, try something new, and let the savings do the rest.

Absolutely. Every product in the Vault is checked before it's listed and again before it's packed. We keep a close eye on stock rotation so nothing sits around too long — your snacks arrive fresh, intact, and ready to devour.

Since our products are food items, we're unable to accept returns for change of mind. However if something arrives damaged, incorrect, or not as described, reach out to us within 7 days of delivery and we'll make it right — no drama, no hassle.

We try our best! Some products are limited-edition or seasonal, so once they're gone they may not come back. Sign up for our email list to get notified first when fan favorites are restocked or new drops land in the Vault. 🔥

Right now we ship within the US. We're working on expanding to more countries — stay tuned and follow us on Instagram and TikTok for updates on where we ship next.

All allergen information is listed on the product page where available. However since our snacks are imported with original foreign-language packaging, we always recommend checking the full ingredient list carefully before purchasing. When in doubt, feel free to reach out and we'll help as best we can.